Increase patient satisfaction (as well as referrals and retention) through enhanced pre-op experiences.

Inform&Consent lets you quickly and painlessly produce impressive and well-organized material that is personalized to the pre-op patient and customized to your practice.  Each patient receives an individualized “booklet” detailing the entire surgery process from beginning to end, including:

• Preparing for surgery
• Medications to avoid
• Risks
• Anesthesia instructions
• Post-operative instructions
• Consent for surgery
• Prescriptions

Better-informed and educated patients are happier and more prepared for their surgical experience. 

They understand all aspect of their surgery, know what to expect post-operatively and have their fear of the unknown alleviated. 

Reduce malpractice risk by providing thorough documentation.

The comprehensive documentation provided by Inform&Consent reduces risk management issues.  When patients are prepared, surprises and misconceptions are minimized.

Develop a loyal “Patient Referral Network” as a result of their positive experience.

Your surgical skills combined with the patient’s perception that you provided thorough information and guidance transforms your patients into “referring partners.”  Friends, colleagues and family will hear, not only how happy those patients are with their surgical results, but how well they were treated too.

Reduce post-operative calls with better patient information.

Our experience has shown that the more prepared patients are pre-operatively, the fewer phone calls you’ll receive post-operatively.  Our statistics indicate that when patients are properly informed, calls drop as much as 60%.  Not only does this free nursing time, but it also reduces evening and weekend calls to the surgeon and relieves office stress. Patients are happier, too.  With the right information at their fingertips, they can get the answers they need without calling you.

For more information about our software call us at 800-994-6367 or contact us online.