We grow plastic surgery practices an average of 45% a year. For over a decade, Mentor Solutions has helped build successful, better managed and more profitable cosmetic practices. Learn more about our individual surgical practice consulting services.
Private On-Site Training
A professional Mentor Practice Specialist comes to your office and works directly with one or more of your staff members simultaneously. On-site training can be geared toward software and/or cosmetic practice skills development. Our goal is to customize a program specifically designed for your unique needs.
The Mentor Solutions Advantage
Your Consultant will help you implement your own business strategies because our Consultants combine both extraordinary practice experience and perspective with the great instincts of a seasoned trainer. The goal, always, is to build a professional team that allows your practice to flourish.
A. Our private software training day will cover some if not all of the following topics:
- Understanding the customer buying cycle and how this relates to patient relationship management.
- Capturing new patient demographic information and sending appropriate materials.
- Learning how to execute an effective tracking process and customizing follow-up activities to your specific practice.
- Creating customized fee quotes and generating multiple options.
- Updating your fee schedule, setting up discount policies, setting up procedure groups and quote cost items.
- Producing Inform&Consent packets.
- Using mail merge to more effectively communicate with your patients.
- Training on how to customize your patient education documents including letters and some forms.
- Using reports to pinpoint missed opportunities and practice growth opportunities.
B. Our Private on-site skills development day can include the following topics:
- Mastering the art of qualifying callers.
- Converting new patient callers into those who have surgery.
- Converting price shoppers into informed consumers.
- Establishing follow-up processes that capture more patients.
- Learning new strategies for confirming appointments that decreases no shows.
- Perfecting patient-centered consults that increase scheduling rates.
- Overcoming the price shopper and closing the deal.
For more information about our staff development services call us at 800-994-6367 or contact us online.
