We grow plastic surgery practices an average of 45% a year. For over a decade, Mentor Solutions has helped build successful, better managed and more profitable cosmetic practices. Learn more about our individual surgical practice consulting services.
Mentor Solutions Is The Only Management Consulting Company That Specializes In All Aspects Of Growing Cosmetic Revenue Solely In The Cosmetic Surgery Market
We are your ‘Business Solution Partner’ providing Strategies, Services and Tools that grow cosmetic revenue faster than the market rate. (In fact, Mentor practices have grown as much as 170% in as little as 15 months.)
Our consulting services go well beyond observation and advice.
We help your practice develop and implement strategies and business processes that convert more callers to consults. We help you get more patients into the OR.
Mentor Solutions is a can-do team of industry experts who fully understand the complexities and changing landscape faced by today’s cosmetic practices. We believe that surgical expertise is only one of the essential components of a successful practice. Business expertise, based on dependable data, measurable performance standards and innovative strategies is the other.
Our emphasis is on the business elements that matter most to your bottom line: Practice Productivity.
Staff productivity – Your staff is your most valuable asset, yet it is often the most underutilized resource.. A truism in the world of cosmetic surgery is that you don’t control your practice, your staff does. Yet most staff members need more training and business tools to do their job effectively. They need a full understanding of what their job is and how it supports the practice’s goals. Mentor Solutions works with your staff to develop their skills and implement the business processes that drives your success.
Physician productivity often offers the greatest opportunity for income growth. We work with you to optimize your revenue-producing capacity in the OR. We help you take economic advantage of your skills and training using business principles and time management strategies that grow revenue.
It is clear that a practice grows in proportion to its ability to increase revenue in the OR. We develop specific strategies, base on your goals and your unique practice to help you improve your bottom line within your current OR capacity. This approach requires a deep and specific understanding of cosmetic surgery, an understanding we have developed by working with hundreds of practices like yours.
Use Information To Drive Action
To flourish, practices must make informed business decisions—rapidly and rationally. You need a sophisticated database and an ongoing reporting process that measures your practice against its goals and identifies opportunities for improvement.
Our programs have been specifically tailored to the aesthetic medical field and proven scientifically through our software-tracking program. Our team of Consultants “partner” with you and provides in-depth analysis of the valuable information about your individual practice gained from our proprietary Software.
Based on our experience with hundreds of practices, we then use that data and known performance metrics. We help you pinpoint opportunities for growth and make informed business decision crucial to you success.
Convert callers into booked surgeries
The right image presented in the right way with the right messages gets prospective patients interested enough to call. But getting the phone to ring is only the first step…and often the easiest. How you treat that caller, how you qualify them over the phone, how you gather information to understand their needs, and, most importantly, how you interact with them from the initial call through the consult, is what determines your success in taking your cosmetic practice from where it is today to where you want it to go.
The “average” practice in cosmetic surgery completes surgery on only 18% of incoming callers. Mentor Solutions client practices book 40-50% of their callers into surgeries. We can help you do the same.
We tailor our services to your needs
Mentor Solutions provides a wide variety of consulting packages including our Transformation program where, typically, we “partner” with your practice for twenty-four months, working hand in hand on and off-site so that the strategies and processes we recommend and help implement have time to develop, take root and grow.
Here, specifically, is what we can do for you:
- Define a “selling” process that matches the patient’s “buying” process
- Develop patient coordinator skills
- Develop phone skills
- Provide software training
- Enhance patients’ experience
- Coach you in revenue management
- Help you implement data-based decision making
- Maximize referral opportunities
- …and most importantly, help you meet your personal and professional goals
And we’ll do more:
- Help you identify practice goals and strategies that maximize the value of your practice
- Create a marketing brand for your practice by identifying what makes you different from the competition
- Help you choose and bring in an associate, hire an office manager, or train your staff in customer service and sales
To learn more about our consulting services:
For more information about our consulting services call us at 800-994-6367 or contact us online.
